Return And Refund Policy

Thank you for shopping with Herocheckout! We want you to be completely satisfied with your purchase. If you are not fully happy with your Herocheckout Teeth Whitening Powder, please review our return and refund policy below.

Returns

We accept returns for products that are unopened and unused within 30 days of the original purchase date. To be eligible for a return, the product must be in its original packaging, and you must provide proof of purchase (order number or receipt).

Unfortunately, we cannot accept returns on opened or used products due to hygiene and safety concerns.

How to Return an Item

  1. Contact us at [insert contact email or phone number] with your order number and a description of the reason for the return.
  2. We will provide you with return instructions and a return authorization number (RAN).
  3. Package the item securely and include the return authorization number on the package.
  4. Ship the item back to the provided return address. The customer is responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong item sent, defective product).

Refunds

Once we receive the returned product and verify its condition, we will process your refund. Refunds will be issued to the original payment method. Please allow 7-10 business days for the refund to reflect in your account, depending on your bank's processing times.

If you receive a damaged or defective product, please reach out to us immediately, and we will send you a replacement or issue a full refund.

Exchanges

At this time, we do not offer direct exchanges. If you'd like to exchange a product, please return the original item for a refund and place a new order for the desired product.

Exceptions

  • Products that have been opened or used cannot be returned due to hygiene and safety reasons.
  • Sale items or promotional products are non-returnable and non-refundable unless specified otherwise.

Contact Us

If you have any questions or concerns about our Return and Refund Policy, feel free to contact us at Herocheckout1@gmail.com We’re here to help!